שאלה 1. Can I have a sample order for led light?
א: כן, we welcome sample orders to test and check quality. Mixed samples are acceptable.

שאלה 2. מה לגבי זמן ההובלה?
א: We could send a sample for you within 2 ימי עבודה, mass production time needs 1-2 weeks for order quantity more than 50000 יח'.

שאלה 3. Do you have any MOQ limit for led light orders?
א: MOQ נמוך, 1pc for sample checking is available

שאלה 4. How do you ship the goods and how long does it take to arrive?
א: We usually ship by DHL, יו פי אס, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.

שאלה 5. How to proceed with an order for led light?
א: Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.

שאלה 6. Is it OK to print my logo on led light product?
א: כן. Please inform us formally before our production and confirm the design firstly based on our sample.

שאלה 7: Do you offer a guarantee for the products?
א: כן, we offer 1 years warranty on our products.

שאלה 8: How to deal with the faulty?
א: Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new orders for a small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
including re-call according to real situations.

שאלה 9: What services can we provide?
Accepted Delivery Terms: לְרַמוֹת,EXW;
Accepted Payment Currency:דולר אמריקאי,CNY;
Accepted Payment Type: T/T,כסף מזומן